Have a question for us? Please don’t hesitate to contact us directly to get your answer immediately. Otherwise, refer below to see the most commonly asked questions we receive on a regular basis, and their answers.
1st Vending Solutions will provide the machines and service free of charge.
As often as needed. Your size and volume will determine your re-stocking schedule. Most accounts will be re-stocked a minimum of once a week.
Yes, many of our locations receive a percentage of their sales back in the form of revenue share. Revenue sharing is done on an account by account level and is relative to pricing. Just ask us how you can get involved.
The machines coming in will be new or near new. The machines will be in excellent condition.
Vending machines from time to time do take people's money. Please call us when you are having issues with a machine. We can usually be there to fix the problem and give you a refund within a few hours of being notified. Our route drivers will also issue refunds.
Once a problem has been brought to our attention we generally respond within a few hours. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority.
That depends. Contracts are handled on an account by account basis.
Once you give us the go ahead to move machines in we will be ready to go within 14 days. In the event that you already have a vendor it's always nice to give them 30 days to move out. If you need the machines sooner than that we will make it happen. After we agree on an installation date, it shouldn't take more than 4 hours to move the machines in and get them all set up and working.
We provide service 24 hours a day 7 days a week. Our trucks start very early in the morning every day and we have route technicians on call around the clock. The people who re-stock your vending machines are also trained in repairing them. This helps facilitate most machine repairs and ensures that your vending machines are always up and running.
Our service area includes Baltimore and the surrounding areas of Baltimore City, Baltimore County, Anne Arundel County, Baltimore County, Harford County, Howard County and Prince George’s County.
See what 1st Vending Solutions can do for YOU. Call 410-676-9025 or e-mail 1stvendingsolutions@gmail.com for more information or to set up a free, no-obligation consultation.